Resources

Help and member experience

People inside DIR should know what to do next instead of being left in front of an interface full of options.

Clear guidanceStructured supportMember feedback
01

Guides & contextual help

Usage guides, contextual assistance, empty states and guidance that explains the next step.

GuidesContextual HelpEmpty StatesUsage Help
Guides & contextual helpThe next step stays clear
02

Support & tickets

Support tickets, complaints and suggestions connected to the member experience.

Support TicketsComplaintsSuggestionsHistory
Support & ticketsThe next step stays clear
03

Feedback

Collect member feedback, understand experience and improve the product from real usage.

FeedbackSurveysExperienceInsights
FeedbackThe next step stays clear
04

Alerts that lead to action

Priority alerts connected to a request, invoice, commission or approval instead of context-free notifications.

Actionable AlertsPriorityAutomationHistory
Alerts that lead to actionThe next step stays clear

Start with a better business relationship

Join a business community that puts relationships and trust first, then gives you the tools to turn both into manageable growth.